Tata Docomo — Worst data service | |||
Hi All, I have recently bought Tata Docomo prepaid SIM (no: [protected]). Activated a data pack. I am facing frequent disconnection of data session even in areas where there is full signal. Once data connection went off, I have to switch off and on to get it back. I have got frustrated with Tata Docomo. I offer this wisdom to all those who plan to buy Tata Docmo - "PLEASE DO NOT BUY IT, IT IS TOTAL WASTE & IRRITATING" -Saravana Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
You would not believe what resolution has been given by Tata Docomo.
Docomo: "Change automatic to manual"
Me: On what should I make this change
Docomo: You search sir!!
Hilarious!!!
You know what I did search in my mobile and in google as well. But I could not make out what Docomo customer care person said. I think all Docomo customers are Telecom experts except me!
Docomo: "Change automatic to manual"
Me: On what should I make this change
Docomo: You search sir!!
Hilarious!!!
You know what I did search in my mobile and in google as well. But I could not make out what Docomo customer care person said. I think all Docomo customers are Telecom experts except me!
Dear Mr. Saravana,
We regret for the inconvenience caused to you.
As per our discussion over call, we would like to inform you that, please select the network operator manually on your handset. Kindly note that if the problem still persists, we request you to kindly revert us with following details.
1. Error prompts:
2. Is it related to any particular time?
3. Is it related to any particular place?
4. Handset Type:
5. Your city:
6. Area /Sector/ Street Name/Landmark:
7. Village / post:
8. Zillah / tehsil:
9. District:
10. State:
11. Pin code:
12. Problem related to Indoor/Outdoor:
14. No. of signal bars:
14. from when you are facing this problem:
15. Alternate number:
16. Handset Model:
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo
We regret for the inconvenience caused to you.
As per our discussion over call, we would like to inform you that, please select the network operator manually on your handset. Kindly note that if the problem still persists, we request you to kindly revert us with following details.
1. Error prompts:
2. Is it related to any particular time?
3. Is it related to any particular place?
4. Handset Type:
5. Your city:
6. Area /Sector/ Street Name/Landmark:
7. Village / post:
8. Zillah / tehsil:
9. District:
10. State:
11. Pin code:
12. Problem related to Indoor/Outdoor:
14. No. of signal bars:
14. from when you are facing this problem:
15. Alternate number:
16. Handset Model:
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.