[Resolved]  Tata Docomo — Worst service provided by tata docomo postpaid

Address:Ujjain, Madhya Pradesh, 456010

Sir mene recently tata docomo ki prepaid sim ko postpaid m karvya h my no.[protected] mera plan h 299 ka jab ya plan mujhe diya gaya to mujhe koi bhi ya janakri nahi di gaye ki 299 k alwa mere bill m sabhi tax bhi include hokar ayenge or jiss area m ham rhate h vaha sabhi company ke 4g network tak ate h but tata ka 3g tak nhi ata h mere sath dhoka h kiya h company n mera postpaid connection band kar diya jaye evam meri sim ko prepaid kar diya jaye abb m tata service k sath nhi rhena chata hu or m apna no kisi doosre serive proivder m port karvana chata hu or ha postpaid connection m company y batane m asmarth h ki hamne kitna data use kiya h hamne kitne minutes use kiye h kitne sms baki h consumer k sath tata company bhut bada dhoka kar rahi h...
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Nov 12, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Oct 10, 2016
Updated by shyamsunder chhablani
Please resolved my problems.
Verified Support
Oct 10, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us with your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards,
Customer Care
Tata DOCOMO
Verified Support
Oct 12, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
As per the telephonic conversation had with our team, we regret the inconvenience caused to you. We would like to inform you that for Postpaid connection, 15% Service Tax will be applicable on the bill. Further, we regret to inform you that we are unable to provide the details regarding free minutes and SMS as the same will not be available with us. We value your critical feedback shared on our service, we have escalated your issue with utmost care and will ensure such instance are not repeated in future.
Thanks and Regards,
Customer Care
Tata DOCOMO
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