[Resolved] Tata Docomo — Wrong balance deduction by tata docomo gsm | |||
My TATA DOCOMO mobile number is [protected]. I had recharged with Rs.249 smart plan which gives Rs.200 Talktime and 1 GB 3G. My balance of nearly Rs.187.75 get deducted by tata docomo server but I have still 1.66MB remaining in my 3G account. Please refund my wrongly deducted balance and if any correct balance deduction is done then send me the details of the deduction in pdf format and send me the reason why I have still 1.66 MB data remaining and your server deducted money from my main balance and not from the remaining data balance. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable.
In this regards, we would like to inform you that we have already registered your complaint regarding balance deduction with docket number: PBR12256263 . Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable.
In this regards, we would like to inform you that we have already registered your complaint regarding balance deduction with docket number: PBR12256263 . Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Tata DOCOMO.