Tata Docomo — wrong billing on post paid connection | |||
Hi, i am using [protected], GSM SMART 350/- plan of TATA DOCOMO, recently in the month of December, 2013 bill they have charged Rs. 99+99+35 by saying that you have downloaded game and activated BFS Service, and such games/ services was never downloaded or activated by me. i want the resolution to reduce the said impugned charges added in my bill. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, regarding billing, we would like to inform you that as per your complaint, waiver of Rs. 224.72/- have been provided to your account and your account currently holds an outstanding amount of Rs. 550.28/-. Please be informed that due date for the same is 25-JAN-14.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, regarding billing, we would like to inform you that as per your complaint, waiver of Rs. 224.72/- have been provided to your account and your account currently holds an outstanding amount of Rs. 550.28/-. Please be informed that due date for the same is 25-JAN-14.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.