[Resolved]  Tata Docomo — wrong communication & wrong Bill

Address:Balasore, Odisha

Dear, Sir Myself Bijay Ketan Nayak, Orissa Balasore 12/4/2014 i was apply a new Tata walky connection 199 plane & Tata to Tata free in circle i have already pay Rs.1900.00 My Walky No is[protected]/4/2014 Balasore Tata sales Excutive Mr. Raghu Nath Nayak allotted me a old broken walky then i ask why you giving me old broken walky he told me give me 2 days i will provide a new walky after 3 days i was ask what happn my walky he told me you will call Tata help line & Tell my walky key paid is not working if you will not call. i will not provide you. then i was call to help line but help line told me you will be pay Rs.100 then we will send a Technician then i ask help line but help line told me we don 't know ask your sales Excutive then i ask sales Excutive Raghu Nath Nayak he told me all Senior Tata Employes are leave so i can't help you & till now tata to tata free service is not active & Tata send a bill to me from15/03/2014 to 14/04/2014 Rs, 236.00 & JE visit charges Rs.100 but i was apply 12/4/2014 & bill is coming from 15/3/2014 to 14/4/2014 so request you sir please resolve my problem, i think some tata Employe are thief Thanks & Regards Bijay Ketan Nayak contact: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Apr 20, 2014
Updated by BAPUNU
Dear, Sir Myself Bijay Ketan Nayak, Orissa Balasore 12/4/2014 i was apply a new Tata walky connection 199 plane Tata to Tata free in circle i have already pay Rs.1900.00 My Walky No is[protected]/4/2014 Balasore Tata sales Excutive Mr. Raghu Nath Nayak allotted me a old broken walky then i ask why you giving me old broken walky he told me give me 2 days i will provide a new walky after 3 days i was ask what happen my walky he told me you will call Tata help line & Tell my walky key paid is not working if you will not call. i will not provide you. then i was call to help line but help line told me you will be pay Rs.100 then we will send a Technician then i ask help line but help line told me we don 't know ask your sales Excutive then i ask sales Excutive Raghu Nath Nayak he told me all Senior Tata Employes are leave so i can't help you till now tata to tata free service is not active &Tata send a bill to me from15/03/2014 to 14/04/2014 Rs, 236.00 &JE visit charges Rs.100 but i was apply 12/4/2014 & bill is coming from 15/3/2014 to 14/4/2014 so request you sir please resolve my problem, i think some tata Employe are thief

Thanks & Regards
Bijay Ketan Nayak
contact: [protected]

Complaint comments 

Comments

Dear Mr. Nayak,

We’ve received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care
Tata DOCOMO.
Dear Mr.Nayak,

We tried to speak to you on your number: : [protected], However the same was not possible since the call was not answered. We request you to provide your alternate contact number to assist you better.

Thanks and regards,
Customer Care
Tata Docomo.

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