[Resolved]  Tata Docomo — wrong message and hidden charges

Address:Bangalore, Karnataka

my mobile no [protected] prepaid since two year using this number .tatadocomo has unnecessarily deducted my amount so that reason I will change to another service recent I applied port no TX159826 after I got from tatadocomo one message . if your special offer recharge with 49 RS ( all L+S call @36/m for 60 day and 50 L+S sms free so i think that this ok i was recharged but that offer not provide me tatadocomo after i was call d to customer care center they say i will update as soon but as of now they are not provide unnecessarily i will lose some money . I am asking one question ? why there are sending fake message and why there are cheating to customer i was number of times tried to customer care center every time lines are busy
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over call regarding the recharge benefits of your Tata Docomo number, we would like to inform you that benefits of Rs. 49/- has been already credited to your account.

Further, we would like to inform you that the benefits which you have received are local and std @ 1p/2secs and 98sms free per day after 2 [protected]@ 0.50P with the validity up to 16-Aug-2014.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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