Tata Docomo — wrong policy of 10kb 10ps

Address:Jamnagar, Gujarat

Respected sir i have seen tata docomo have wrong policy for internet i have recharged my no. [protected] by 250 rs and get 175 rs talk time plus 1gb 3G internet. i have left 42mb internet balance and was downloading 21 mb video they people deducted all my 97rs. from my main balance on 29.06.2014 when i called the 198 they said your net balance was 2mb so i told them before deducte my balance you must confirm even i have 2mb left and they deducted my 97rs for browsing charges 10kb 10ps sir there is bunch of customers who had same deduction please sir make some rules for or limits for 10kb 10ps its very worst and company like tata docomo they didnot inform me even you have 2mb left they start deducting balance
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Sanjay,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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