Tata Housing Development — Refund not being provided

nahuja.g

from New Delhi, Delhi

Jul 4, 2022

Website:

tatarealty.in

Hi Team,

I have booked a flat in a Tata project in Gurgaon Sector 113, La Vida. Also paid amount or Rupees 2 lakhs.
For some reasons i decided to cancel my booking for LA VIDA B1 706, which i made on 21-May-2022.

I was told that they will initiate a refund of the Booking Amount of Rs.200, 000/- (Rupees Two Lakh Only). Which i paid there upon their request via tatarealty.in.

Transaction ID: W[protected]

I was given a time of 15 days for refund to be processed, the is not being initiated. Every time i follow up with them they ask for 15 more days, they are not committing to any date. Sales Manager is Dheeraj Thakur, with whom i am following up with around 45 days now.

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Tata Housing Development customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by nahuja.g I have not even received a single reply or a call from the Customer Support by Tata Housing Development.

I think the next step in can take is to file a complaint with RERA, since it has been more than 45 days. I don't know what is stopping them from issuing back the refund which their sales team used to boast about that you should book, even if you aren't sure, we will get you refund if you change your mind etc.

Not expected such experience with TATAs.