[Resolved] Tata Housing — Refund of Booking amount

Samir4you

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Hi...I had booked an apartment via snap deal on the day the registrations opened up. I paid Rs 30, 000 as booking amount. Later due to hospitalization of a relative, requested for refund. Refund of booking amount was denied in spite of providing Hospital records of relative. Reason given was only immediate family persons records will be accepted. How can the sales officers determine the bond between a close relative and a distant relative. Relative is a very subjective term and cannot be used to differentiate between levels. Although the relative can be a distant relative, my bonding with the relative is strong and hence I requested for refund of amount to aid her in her hospitalization charges. But, the claim was not considered and refund was denied. I had to forfeit Rs 30 K for booking it online.

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Aug 14, 2020

Complaint marked as Resolved

Tata Housing Development customer support has been notified about the posted complaint.

Dec 18, 2014

Updated by Samir4you Hi...I had booked an apartment via snap deal on Aug-28-2014 with ORDER # : [protected]. I paid Rs 30, 000 as booking amount. Later due to hospitalization of a relative, requested for refund. Refund of booking amount was denied in spite of providing Hospital records of relative. Reason given was only immediate family persons records will be accepted.

How can the sales officers determine the bond between a close relative and a distant relative. Relative is a very subjective term and cannot be used to differentiate between levels. Although the relative can be a distant relative, my bonding with the relative is strong and hence I requested for refund of amount to aid her in her hospitalization charges. But, the claim was not considered and refund was denied. I had to forfeit Rs 30 K for booking it online.

Please help me in recovering my booking amount?