On the 26th of January 2022, I was very happy because I had to take delivery of my Tata Harrier XZA+ DE.
(Chassis No. MAT631543NPA52089 & Engine No. 46343841 – 4153918). But after 1 week I noticed that the rubber gasket on the right side door and roof top of my car had come off.
And the musical system automatically shuts off on its own.So I complained to Parin Motors (Rajkot). So from there I got the answer that all your complaints will be settled
when your car comes in first service.When I put my car in first service and after service when I went to take delivery of the car, the service engineer told me
that we do not have rubber parts. We have ordered from Tata Motors. Parts will arrive so we will contact you. About 1 month later I called Parin Motors and asked if the parts had arrived.
So he said that the parts have arrived. You drop your car in the morning at the service centre. So I put my car in service at 10:00 the next morning.
He was told that your car would be OK by 3:00 pm. But when I called in the evening at 6:00, it was said that your car has not been repaired yet.
This work is new to us. So it will take 2 days. I said okay.But when I called the next day at noon, I got the answer that we had the wrong rubber parts.
So that can't be repaired right now.We will have to order another rubber part and it will take about 1 week. But I took delivery of my new car about 3 month and ago but
My problem has not been solved till now. I hope my problem is resolved as soon as possible after informing you. Was this information helpful? |
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