Tata Motors — complaint against tata service center Matigara, Siliguri

Address:

Darjeeling, West Bengal

Sir, I am one of your costumer. I have tata nano which i bought about 4 years ago. Well my complaint is not against the car which is running smoothly but its against a two worker in particular. Name of one worker is Bishal (i think he is supposed to be some kind of incharge). I had my front window recked and had given to exchange for which i paid 5500/- in cash. They did ok but created some problem with the head light and the hood. Sir i just wanted them to look into the matter, instead they said it was like that and won't do anything about it. This Bishal and the one who was handling my car fought with me and told me to get out of the center and told me to complain to whoever i wish to as they said they are not afraid of anyone...well i was little shocked on how they were talking to the costumer...The fact of the matter one of the marketting agent came to us to promote for tata nano and we purchased it all because of his assurance. He had assured everything. First they come as begger and now they don't know who we are(costumers). when we go to see if there is something new, they treat us as if we are queen and kings but as soon as we have purchased it we are bloody dogs?? Well sir, I am a professor at a college and a member of National press. I know the legal procedure to file a case against such matter at consumer forum. But i am just trusting this complaint site. Please look into the matter seriously, Just because of worker like Bishal and his bloodly assistant name of Reputed Tata company is falling. I hope you will come to some solid conclusion. Thank you...P.M Titus