Tata Motors — Dark merchandising not delivered by Tata motors

I owned Tata Harrier XT plus dark edition, as per Tata Motors dark edition official offers, they supposed to send 1 jacket and 3 shirts as per dark edition promotions. even I registered for it on 24 Nov by follow up below link. https://cars.tatamotors.com/dark-merchandise

But had sent many follow up(by email and Calls) with Tata motors customer care and dealership for dark merchandising, but no positive response and even Customer care denied to register complaint regarding this matter.

Tata Motors should response and delivered things as per promotions.

Request to take this with Company and solve.

Thanks & Regards
Vishal Kumar Sharma
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Tata Motors customer support has been notified about the posted complaint.
Dec 23, 2021
Updated by svishal90
screenshot for email follow up for dark merchandise with Tata Motors

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I owned Tata Nexon xz plus dark edition, as per Tata Motors dark edition official offers, they supposed to send 1 jacket and 2 tshirts as per dark edition promotions.by follow up below link. https://cars.tatamotors.com/dark-merchandise

But had sent many follow up(by email and Calls) with Tata motors customer care and dealership for dark merchandising, but no positive response and even Customer care denied to register complaint regarding this matter.

Tata Motors should response and delivered things as per promotions.

Request to take this with Company and solve.

Thanks & Regards
Anish Amit butala
Hi My name is Pratik and owner of xz+ o dark edition nexon. I have bought my car in July 2021 and still awaiting for the merchandise. I had multiple emails and follow up done on this but everything wasted. No one is able to resolve this. I urge tata motors executive to look into our complaints.

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