[Resolved] Tata Motors — Defective car

Spkaushik12

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Let me start by saying that i use to be a huge tata follower n admirer but i want to tell you with heavy heart that i am regreting after purchasing tata vista quadrajet as i strongly beleive that its a defective piece as i have four tata vehicle in my family n nowhere have seen such bad performance n service as given by tata motors n my car. I bought this car with hard earn money and now since two months of purchase i have been facing problems constantly. Clutch noise, heater plug, average, defective tyres, additional noise now its not moving all of a sudden n many more on top of that under warranty thing were considered minor problem till warranty period n once it over they became wear n tear. It sad to feel like this for tata. I know you would not entertain my problem to resolve issues but will call me and then nicely will be dupmped. I want replacement of my car i know it sounds wierd but trust to tegain my trust in tata i would want replacement. I know u guys will say replacemwnt is not possible we will make sure that you will het better service at good price or try resolve the iaaue by looking into the matter. Honestly i am feeling cheated i want new car i have 50k savings i can pay that much is required in order to get new car. Now i know nothing is gonno happen even then as tata admiror wanted to gibe it a shot. I have all possible things available of tata in my life. I cant beleive i will start hating tata because of this. Please keep my faith in tata intact n do something. My car no. Ia MH 04 ET7523 Model 2011. Ran almoat 35k kms.

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Aug 14, 2020

Complaint marked as Resolved

Sep 07, 2014

Updated by Spkaushik12 Superb response i got a call from wasan motors saying please call our towing service n send your car to workshop.
I fail to understand this how someone tryes resolve problem. Anybody who owns a car knows the process. Please resolve it by replacing it or say no completely dont do things to make your records proper. That we called n did our duty. Or please forward it to higher authority who can take a call.

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Comments

deepti ghai

from Gurgaon, Haryana

I Bought a TATA Nano Car on 8th February 2015, post buying my car there was no one
responsible
from the Malwa Motors to get the car Registered.
After me calling them everyday morning &amp; evening and giving reminders they got my car
registered on the 20th March 2015. till that date I was not able to use the car.
on 21st of March when I took my car the AC was not responding I took the car to the service
center &amp; till date it is with them only.
after every 3 days they bring the car back for a test drive &amp; when again not responding take
back the car to service center.
the car has completed 500km only in service station. car is still at the service station.

I think I have bought the car to be placed at the service center. For the brand new car the
engine is not responding &amp; the company is not ready to replace the vehicle.

Just screwing up the consumer by giving us the defective product and then not ready to replace
the vehicle.

My father who has brought the car is a blood pressure patient and have been on the medications
since 2 weeks now because of the car tension &amp; depression.

Every time I am receiving the car again with its not responding attitude.

It’s my humble request to get the car replaced, as I do not want any miss happening to happen
with my father just because of this car issue.

Consumer Name: Gurdeep Singh
Chasis Number : MAT612274EKE10468

So from 8th of February till today I have not been able to drive my car, earlier was not
registered then the AC was not responding. As per service center they have tried changing
every single component of the car like Condenser, wiring, value. I have been suffereing in
Auto, Taxi &amp; metro since 2 months without the car. No solution as yet.

I would request for a car replacement. I amm not sure as all the components of a brand new car
have been getting changed every day still car not responding.

Today again i was been called at the service station &amp; Opender Nayyar from TATA motors was
also present there. The issue was as it is. i had to call the police &amp; the media as i was not
getting the support. The issue is as it is.

I have to take a day off every second day to check the car at the service station, i am paying
for taxis every day, my work &amp; personal life is getting disturbed.

I am mentally &amp; financially harassed.

I would request for a car replacement.

Regards,
Deepti Ghai
[protected]