[Resolved]  Tata Motors — Delayed Delivery, need Refund

Address:Ashutosh Motors, Tezpur, Assam

Dear Sir/Madam
I had booked Tata Altroz XZ O on 29.09.20, I was assured that vehicle will be delivered on or before Dushera, then it was postponed to before Diwali and till now it is in uncertainty. Being Unable to deliver the car on time I asked for refund of the booking amount but now there is no response from them.
It is more than 80 days, I just want my refund
I tried to solve the matter through the customer care number provided but they said it is up to Dealer only.

Now if Dealer will say vehicle is going to deliver on January 2022 than still I have to wait??
There is no time frame for Tata Motors or they just fooling peoples?

Tata Dealer and Tata Motors Higher Management are fooling us.
Dealer will never say I will not deliver but I think there should be time limit, a customer can’t wait so long, If I had invested that money in share I can get some profit, why to invest in Tata Dealer when they are useless.

I hope this message will reach to Top management and action will be taken against the sleeping Dealers and local authorities.

Rajesh Tamang
+1 photos
Was this information helpful?
No (1)
Yes (4)
Mar 2, 2024
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Comments

Booked TATA PUNCH on 29 Dec 2021, at Dion automobile Berhampur, the sales man kept on giving dates of delivery but not delivered yet.Now no response from them no reply of calls and texts.
raztamang's [Complaint's author] reply, Apr 20, 2022
U should keep calling them and tell them for refund or else complaining in cosumer forum. That will work

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information