I had booked TATA ALTROZ XZ DCA from PRERANA MOTORS LALBAGH AND PAID FULL AMOUNT ON MARCH 23 2023 AS informed from dealer vehicle will be sent to registration after full payment. So I asked them for delivery on APRIL 2ND BUT WHEN I WENT THERE the vehicle looked old as tyre brakes rusted had scratches all over the body of car, it was dirty so I refused to take delivery of the car nobody there responded properly and I raised a complaint same day CASE ID 24754 COMPLAINT REF NO[protected] but till now they are convincing me to take delivery of the car as they will get it ready and when recently visited and saw the vehicle after getting it ready still there were some issues.this type of negligence not acceptable from dealer and after paying full amount didn't get new car nor refund but the emi of the loan is to be started in another 6 days..I need REPLACEMENT of the car and I am filing the case against Tata and prerana motors in consumer court.some photoscouldnt be uploaded as the large size.i have raised complaint with all photos to customer care Tata motors
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