With great frustration I write this complaint for delivery of Tata Punch Adventure Rhythm Grey.
I had booked the Vehicle on 25/2/2022 with SP motors at St Inez Panaji Goa. The sales team had confirmed my delivery for 16/5/2022 which is also my parent's anniversary and I had to gift them the same. After a month after following up with the sales team we learnt that the vehicle cannot be delivered on 16/5/22. At the time of booking it was promised that the vehicle would be delivered on time and at the eleventh hour this is really surprising news for me. Other dealers were ready to give me the delivery however trusting the sales team at SP Motor I had booked by initially paying the booking amount. This is my first ever car that I will be purchasing and this deal has been a nightmare for me shattering all my plans. Had it been informed at the initial stage itself that the delivery is not possible I could have planned purchasing the same with the other dealers.
Request you please look into the matter and inform me the reason for the delay and request that the vehicle has to be delivered on 16/5/2022 on special occasion of my parents anniversary as per the commitment of the sales team at SP Motors. Despite booking being made If the car is not delivered on a timely basis Will approach the national consumer forum for immediate action.
Waiting for your positive response and the vehicle at the earliest. Please contact me with the details below.
Contact: [protected]
Email id: [protected]@gmail.com Was this information helpful? |
Post your Comment