Tata Motors — Dent, Bubbles door alignment with new nexon

Address:

Vasai west Tata suryodaya

This is James Rodrigues
From Vasai west
Merces

I have taken Nexon dark edition delivery on 24th Oct 22 around 7 30 pm from Suryoday Tata Showroom Vasai west
Same time we noticed dents and some marks on the right and left doors top roofs front bonnet.
As we have taken delivery at night 7.30 we dint drive too much. Very next day. While driving we noticed some noise from the right side door. immedetliy we rushed to the tata showroom and they told me to go workshop.
So I and my family went there.
After spending 4 to 5 hrs. The result was nothing. And they advised us that we will solve it once our workshop is moved to Vasai west as now we don't have a competent person for door alignment. And for the dents.
Now they are going to paint my new car. I mean one day old car.
Were the PDI reports. Have they done PDI before the delivery of the car?
What kind of new car they are delivering to the customer after spending 16lakhs customer has to run to the workshop for his new car.

This is totaly unfair and unacceptable

The story of my new Nexon Dark Exition

After spending 16lakhs we got this.

One more thing
Every time a new person comes and gives new num and advice us to expalin on the given num what is the issue.
...
After keeping for one week in workshop next
Tata team again disappointed us they haven't even removed swirl marks
Again this bubble marks are ther
They tried to align door setting & that's a dent
Also the sandmarks are not buffed
Bubble everywhere

After keeping one in the Tata workshop nothing has been done.
They have spoiled my new car by making dents on the door during door alignment.
It looks like the staff working in the workshop are not competent.

It was a bad choice to going.

The next day of delivery we noticed all these issues even during delivery we have shown this but as it was night time we were not able to see all of these dents, scratches, and bubbles. The door is nice while driving.

This was mentioned in the feedback form, not all but whatever was visible at the delivery time.