Tata Motors — Didn't get my spare key.

I got my tata nexon dark edition vehicle on 31st march 2022 and at that time they provided single key and told me that they will provide extra spare key and smart watch shorly but still I didn't get any updates from their side and the dealers ( Derik motors, Tuticorin) playing the blame game of saying that tata motors will contact you. When will I get my spare key and what will I do incase if there is anything happen with the key I have now.