Tata Motors Finance — Harrasing me after clear the loan, send me legal notice from court

Address:

Kamrup Metropolitan, Assam

After discussing with the Collection Manager Mr. Dipu Bezbarua (Guwahati Branch) for my car loan settlement he asking me Rs. 70, 000/- for final settlement but I had requested him for some more relaxation then Mr. Bezbarua agreed with my offered amount then I have paid Rs. 62, 000 in cash after negotiation. And he said me that you can take the loan clearance NOC after 1 month. Now after 3 months some guys came to my home and asking for money from my older mom because I was not present at that time and asking for money. if she will not pay the amount then they will pull my car also said i have a legal notice from court and have to attend in court on 5th Feb 2014. After hearing this my mom got hurt by hearing their thread and she got heart attack and now she is in nursing home. I am writing this letter from nursing home. My mom is everything for me and no one is alive in our home. I have called to Mr. Bezbarua more than 10 times but he didnt pick my call. After trying 2 hours at last he picked my call. Then I have said the matter and situation of my house. After final settlement why sent someone for asking money. where's they have to give me the NOC but instead of that they came like a gunda to preposition my car. I have already paid more than Rs. 50, 000/- extra. Also once a collector collected Rs. 20, 000/- from me at my home and not giving me any receipt due to problem the receipt machine. And he said he will give me the receipt tomorrow. but that tomorrow never came and after going to their office they said he left his job. So, like this also i hv lost another Rs. 20, 000/. Ok I agreed that was my fault to belief him. But why they harass and my family regarding this matter. Where I had cleared my dues. I had also written 1 more complain regarding your company's collector but I had not get any reply or anything help from your office. Now again giving me harassment regarding the same matter. How many money required in TATA Finance? Is it a finance Company or Kabuli or Lala who giving loan. Your Company doesn't have any public relation or any rule regulation how to talk and how to settle a case. I am totally fade up with this loan. I need justice whatever it cost. If this time I will not get any reply or help from your side. Then I will go to national, regional media giving a press meet for harassing me my mom and made our life like hell only for the closed account. If something happen with my mother who will take the responsibility? Everything is recorded in our CCTV and I knew that this types of finance company always going to loot public money. Thats y I had recorded everything during my last settlement. I will call all media if I am not getting any response from your office. Its enough... I hope your good office will give me quick and good solution and bring back peace in my home. If you cant give me any solution then just close this customer feedback or complain e-mail or complain number. because I had so many times wrote feedback and complain but there is no response at all. Hope this time I will get response from your side. Or I will think TATA MOTOR FINANCE is worlds most fraud and worst finance company in the world. Thanking you My car registration no. is AS 01- AM 2961. My loan contract no. is : [protected] Nakib Ahmed [protected] Guwahati