Tata Motors — Hypothecation correction required and multiple issues with dealer.

Address:safdarjung, Delhi

I have bought Harrier XZ+ new dark edition in first week of Sept 2021 from Go Auto Pvt Ltd, Safdarjung Enclave, New Delhi.
There are multiple issues I have faced with this dealer. For sales target they did multiple things wrong.

1) First issue was, on delivery day when we went to dealership, dealer was giving test ride to others on my allotted car.
2) they gave me back dated invoice, even payment was done by bank on actual date. so bank objected this thing and anyhow I got it corrected.
3) In insurance there were multiple issues, which was corrected after multiple follow ups.
4) In temporary RC, hypothecation was wrong. It has not been corrected.
Sales man assured me that there will be no issue with main RC, and confirmed me that hypothecation details have been corrected. but I have got main RC with wrong Hypothecation details again.

Now I am following up with them since last 7 months but there is no response from them. I have checked with RTO, they are saying that it can be corrected by dealer only. Bank is chasing me to get the form 23 from dealer with correct hypothecation details.
Giving 23 lacs to TATA becomes a headache to me.

I request you to please help me. I was talking to Mr. Rajul from TATA since last many months but no resolution provided. Mr. Manish, Mr. Deepanshu, Mr. Mohit were from dealer side, they are also not responding, they assured me to get the hypothecation corrected.
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Tata Motors customer support has been notified about the posted complaint.
Mar 22, 2022
Updated by Sahil.kalra
There is no update, I have dropped multiple emails on [protected]@tatamotors.com as well but no luck. Tried connecting them on social media as well but no response. TATA motors presales is very responsive but once they will have your money, automatically they will change themselves and they will not care. 7 months struggling in front of anyone is a big time.
Apr 26, 2022
Updated by Sahil.kalra
no one has resolved this complaint. Is this portal consumercompaints.in useful? if yes, please help me with the resolution. Its been 8 months Tata Motors has done nothing. very very bad experience.
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