[Resolved]  Tata Motors — Improper service

Dear Sir, Car no HR10-Q-6774 Chasis no MAT611433APJ74005 Yr 15/11/2010 i have Indica Vista Car which had only problem that some times it did not start, this complaint was raised number of times and was attended by tata On road service they normally check the fuel pump and start 3 times same complaint also attended by the M /S Rachana Motors north delhi they tow the car and taken to service center. But could not resolve. Now few days back it got stooped on mid of road than with the help of tractor it was taken to nearer local service center and go started. But due to un-skills they hooked the car to the wrong place which broke the cooling coils mountings. Now I have sent this car to Malwah Auto mobiles Jahangirpuri Delhi. They have changed the mountings & the damaged coils. After their service i found the alarming noise from the car. Earlier no such noise were available. Just after changing the mounting the noise came up. Now i have re-send the car to re-check the same. The report is attached. I am a graduate mechanical engineering have 2 more cars of Tata. Manufacturing Industrial Ventilation Equipments having 12Cr turn-over This is new experience that changing the mounting the engine get damages. I do not have time to sit with technicians. Now I am in bad situation that whom to go and get service my car. I do not want give my car for experiments. Please guide me Thanks Raj Kumar Singh [protected] raj.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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The cars is good but service procedures and technicians need training.
Experience to change most of parts with out complaint on paid service only.
Actual problem occuring to the car hardly detect.
Dear Sir, Car no HR10-Q-6774 Chasis no MAT611433APJ74005 Yr 15/11/2010 i have Indica Vista Car which had only problem that some times it did not start, this complaint was raised number of times and was attended by tata On road service they normally check the fuel pump and start 3 times same complaint also attended by the M /S Rachana Motors north delhi they tow the car and taken to service center. But could not resolve. Now few days back it got stooped on mid of road than with the help of tractor it was taken to nearer local service center and go started. But due to un-skills they hooked the car to the wrong place which broke the cooling coils mountings. Now I have sent this car to Malwah Auto mobiles Jahangirpuri Delhi. They have changed the mountings & the damaged coils. After their service i found the alarming noise from the car. Earlier no such noise were available. Just after changing the mounting the noise came up. Now i have re-send the car to re-check the same. The report is attached. I am a graduate mechanical engineering have 2 more cars of Tata. Manufacturing Industrial Ventilation Equipments having 12Cr turn-over This is new experience that changing the mounting the engine get damages. I do not have time to sit with technicians. Now I am in bad situation that whom to go and get service my car. I do not want give my car for experiments. Please guide me Thanks Raj Kumar Singh [protected] raj.[protected]@gmail.com

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