Tata Motors — Irresponsible and poor customer service

Address:

Kottayam, Kerala

I regret you to inform you about the poor service offered by RF MOTORS THODUPUZHA.When i had produced myTATA INDIGO MANZA vehicle no .KL 35C 3575 to RF MOTORS THODUPUZHA for servicing the vehicle after 80000 kms the staff working in this service centre has behaved irresponsibly and has made considerable wear and tear GEAR BOOT which was not present before.They had also made much damage to DASHBOARD also.Also the REAR VIEW MIRROR is no longer adjustable .They also made a statement that the service centre staff are no longer responsible about the vehicle on or after servicing.I am also submitting some IMAGES of damaged gearboot with this complaint.I am also be compelled to inform my friends and relatives not to trust the services offered by TATA.I also noticed that when we ask them to change any SPARE PARTS of yhe car they just remove the required part from any other used car.They also failed to give the BILL for the services offered.I was planning to buy TATA INDIGO ZEST but now i had dropped that plan due to poor service offered by TATA.I hope you would make necessary action in a short while.If no actions are made on this complaint in time i would file a complaint in CONSUMER COURT.