[Resolved] Tata Motors — my tata nexon xz+ headlight moisture and foggy.
S
Suresh BM
from Bengaluru, Karnataka
Address:
Mysore Road, Bangalore, 560061
My name suresh from bangalore. I bought tata nexon xz+ last year from concorde motors mysore road, bangalore. Two weeks back i had complained about my tata nexon xz+ variant (Registred number ka 05 mx 8624) headlights getting moisture inside and it becomes foggy fully n visibility is not good at night and it is worse during rainy season. They asked me to send the photos of the headlights when it gets moistured and foggy and i sent them. I also took the car to their service station n they also checked it and issue was there. So they took the photos and said that they have raised the complaint n will get back to me in 2 or 3 days and promised that issue will be solved. But it's been 2 weeks n they r not responding. They r saying they have not got any reply yet. My car has run just 4500 km and this issue is there from day 1 and it is getting worse. The service guy here named haalesh is very irresponsible and does not respond properly. He will always be in a bad mood. Please consider this mail as urgent n do the needful.
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Nov 2, 2019
Complaint marked as Resolved
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2019
Tata Motors Customer Care's response Hi Suresh,
This is definitely not the experience we want you to have. Please share your contact number via private message, and we will quickly get in touch with you to address your concerns and assist you with it.
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