| Address: | LAKSHMI MOTORS, NEAR F1 HOTEL, OMR, CHENNAI |
I have a Tata Nexon Car that was delivered to me in Jan 2018. I have ensured that the vehicle was serviced at apt timings as per the Car Owners Manual. However, on 8 April 2022, while I was driving the vehicle, suddenly the vehicle was not accelerating despite putting my foot down on the accelerator. However the vehicle was moving at 20-25 Kmph. At this point I somehow managed to drive it and part it near Shollinganallur Infosys, Chennai. The car was towed (at my expense, 1700 INR) and taken to OMR Lakshmi Tata Motors where the engineers are claiming that one cylinder is not firing. Clearly this is a manufacturing defect but the service folks are trying to dump the whole expenses amounting to INR 40K on me. They are saying that I have to approve for them to take forward the fixing of the issue. However, this is not correct, as Tata Motors is responsible for its vehicles and manufacturing defect. Please help me here. I have asked for all email proofs and photos yet they havent shared anything yet. Its 10 days now with zero progress. Was this information helpful? | 
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