Tata Motors — No warranty card or document for new car

Address:

623501

Dear sir/madam,

Last thursday we bought a new tata bolt car from your dealer in madurai. The dealer name is shakthi motors.

Their service is ok expect one concern which is warranty information.

Let me to explain why,

When before book the car, the sales person quoted me on the plain white paper without their letter head. And that time he was promised me that quoted price is already included the extended warranty which is up to 150000km. Upon delivery time they have given the invoice and it shows nothing about the warranty information and the price also so much different than the quotation. I was shocked and asked about this detail then they said that the warranty will be updated only in online and there is no answer about the price.

Are they doing correct? Or is this is how your policy?

What if anything happened to my car and how i need to show them my proof of warranty?

This something like very irresponsible..

Please communicate with your dealer and get back to me soon.