[Resolved]  Tata Motors — Pathetic customer service-Dealy in parts from Tata motor's!!

Address:

Mumbai City, Maharashtra

This is in regards to my vehicle Tata sumo Gold reg no MH 04 GD 1524 which is a T permit car and it's on business in a private firm.I gave my car for repair on 22nd Dec wherein they said the failure would not be covered under warranty because i missed my fourth service and i had no option but to agree to this however the failure was nowhere related and had not occurred due to the service which i missed Now since i asked them to repair the car and will pay it from my pocket its been almost 20 odd days the car is still not ready and this time it's not my fault that i m gonna bear the losses, it's because of Tata motor's because they did not and could not arrange the part which was not in stock due to whatever reason . Now since because there is a delay and i have incurred tremendous loss because of this since I had to pay my two drivers who are on payroll and also the car which was just stationery for all this days i had to pay my installment amount when my car could not do business for all the days where it was at your workshop I want some1 to look into this and work out a solution for the loss . This has been the worst service i have ever received in my lifetime My last option if you guys cant help me is Consumer forum i am definitely not going to take all the loss i have suffered Regards Peter Fernandes [protected]