| Address: | Riddhi Autocraft, Kopar Khairane |
We bought a new Tiago XZA in May 2021 and were due for 2nd service. Riddhi Autocraft kept on calling saying they will pick up the vehicle. They took the vehicle and said they will do the service and brought back as it is!
1. Mentioned that it is not cleaned as there is no water and will take the vehicle after 2 days!
2. Did not revert even after 2 days, we had to call them and get behind them to take the vehicle which they took after almost a week.
3. Vehicle came back cleaned but had the below issues:
a. The connection between steering and touch screen was lost!
b. The mirror has a fitting with back camera and holder of that was loose!! Its a danger and lack of safety!! The screw even fell down while driving!
4. We complained and after 3 days and 10 times calling they took vehicle again, but nothing is changed!! rather, dashboard is also not working
I request, to
a. Provide one more 2nd free service in other authorised centre at free of cost including all the repairs which they have done
b. Get my money back for the petrol charges incurred
c. Cancel the license given to this service centre!! Was this information helpful? | 
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