Tata Motors — Quality Of Vehicle - Tata Tigor

Address:

Bangalore

We bought a new car- Tata Tigor in March 2021. This month we went to Chennai for Diwali and during the floods 2 weeks back, it was Submerged in water. We gave the vehicle for servicing in the nearest TATA authorized Garage - Lakshmi Tata in Ambattur Chennai.

We got a call from the garage that the total bill for repairs will be approximately 8.5 Lakhs. The car was bought for 8.9 lakhs in March and the repair cost which does not include the engine and other fine parts is 8.5 lakhs approximately. I Do not understand how Tata manages to sell their vehicle at such a low cost, if the cost of the spare parts are so high. We have been told to rather go for Scrap value.

I do not understand whose fault this is. Is it our fault because we opted for a company like Tata Motors, trusting that they make good quality vehicles and unfortunately their brand nee car could not even survive a single flood.

Why don't they show it in their advertisements that these cars are only meant for looks and will not survive any Floods/Rains and say that it fine lines- Buying this vehicle will be at your own risk just like investing in Mutual Funds.

We will have to bear a loss of approximately 2 lakhs because of the Poor Quality of your car manufacturing. We want an explanation from Tata Motors on what went wrong and who will bear the loss for this.

Thanks