Dear Concern,
My self Venu.A, purchased Altroz XZ+ vehicle in the month of Aug'22. My vehicle undergone second service recently. After that i have observed some noise from the back side like the sound when boot door or back doors is not closed and repeated IRA failure. But all the doors are locked properly. I have raised the same during feedback of second service. Concern person took the vehicle on 23/03/23 by confirming the sound. They have called me on 25/03/23 by saying all the issues are addressed and take the delivery. When i am gone to Service center i had test drive but the sound is coming. In front of me they done several settings and not rectified and after 05hrs of waiting they simply said it is not done. IRA person also done the rectification in front of me i.e. after handed over of 2 days. Then also it is not rectified and simply said it will be escalated to head office.
Without rectifying the issues in the second service, vehicle delivered. Even though it is taken back for rectification, still 5days over, there is no confirmation about when i will get back my car. Was this information helpful? | 
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