Tata Motors — Regarding damaged Car

Address:

No 403 and 407, Faizabad Road, Tiwariganj, Lucknow, Uttar Pradesh 226028

Hi Team,
I have purchased my Tata Altroz on 27th December 2021 . My car number : UP32MP3392 .
It has been just 4 months and my car horn buttons got loosed automatically due to which I lost them . also back Nozzle wiper is distorted .
Now When I have sent them to Tata Puneet motors Lucknow (near Ramswaroop College, Faizabad Road ) . They are charging as they are claiming for Damage in the nozzle where the buttons are fitted .
This is totally not accepted . They have a very poor service.
How can a 4 month car horn getting loosen up automatically .
My experience with Tata Service and Tata Altroz car is really bad .
I have sent my car to Tata Puneet motors .
Kindlly look into my issues, as I am really disappointed with the service and also giving me the damaged car .