I am one of the most unhappy could be customer of TATA MOTORS!!!
I am from Agra and did my tata punch pure(grey color) booking in December 2021 from tata puneet tiwariganj just on the faith given to us by their sales team to deliver the vehicle in mid of February (only reason to book from this dealership) and now till date there is no words from the the dealership.
They are just telling no car being allotted from tata motors hence we don't know. This word are of the GM post person also of the dealership. Strange for such helplessness shown by the GM of dealership.
Monetary losses I had because of the wrong commitment of their sales person
1) After prior discussions and approvals from your team i have applied for loan with (15 days prior) which got rejected and I beared the file charges and now higher rate of Intreste(as the offer of lower rates intrest diminished now by my bank).
2) After discussion with your sales team have booked rail tickets of my family for car delivery on 3rd weekend of Feb month as I was assured to receive my delivery on time. I had to cancel that as no words are heard from their team about it.
3) Price Protection period over and rates revised in april again
4) Post delivery of vehicles I had some plans because your team was so sure about the delivery dates, which seem to be ruined
it seems this booking from your dealership of no good to me as the commitment towards delivery has failed and burning my pockets instead to regular follow ups with your team.
Dealer is least concerned and is been giving me worst customer service.
Left with no option other than to cancel the booking.
I am afraid and feel pity for the customers of Tata for after sales service.
I would not recommend any person to go for Tata, as Tata products are good but service is worst you will keep visiting them and calling them but will end up burning your time, mind and pockets.
Regards
Disappointed Tata Customer
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