| Address: | Lakhimpur Kheri, UP, 262701 |
Dear Sir/Madam,
I am writing to bring to your attention an issue that I have recently experienced with my Tata car. I purchased the car just 15 days ago and noticed that the tyres on the right side were of 3 months old manufacturing, while the ones on the left side were 11 months old. This is a clear case of mismatched tyres and it has caused me a great deal of inconvenience and concern as yesterday left rear tyre got crack.
As you may know, mismatched tyres can lead to a number of problems, such as uneven wear and tear, poor handling, and compromised safety.
This is especially concerning for a new car and it is unacceptable that this issue was detected during the pre-delivery inspection but neither informed to me nor corrected.
I have attempted to resolve this issue by reaching out to the dealer from whom I purchased the car, but they have been unresponsive to my concerns. Therefore, I am now filing a formal complaint with you and seeking your assistance in resolving this matter.
I urge you to take swift action to rectify this issue and ensure that my car is fitted with tyres o[censored]niform age and quality. I also request that you provide me with a written assurance that the car is safe to drive and that the issue has been resolved to my satisfaction.
Thank you for your attention to this matter. I look forward to hearing from you soon.
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