Tata Motors — Service Issue At Kamal & Company (TATA NANO CX – RJ14 CP – 1918)

Address:

Jaipur, Rajasthan

Dear Concerned, We had sent our car (TATA NANO CX – RJ14 CP – 1918) for service at your service centre at Kamal & Company Tonk Road Jaipur. But when we got it back the mats in the car went missing & Last time also the Pen Drive 16GB the car was stolen at your Service centre. It is strange that such branded names are not even able to adhere to basic code of conduct...When I complained your executive Mr. Rajesh [protected] he said that he will check and revert and next Day he give used Mats from another CAR my question is this is TATA’s service level???????? This is very disappointing and i need revert from your end what is difference in Company’s Service centre and Local Service Point????? After this incident I received a call from TATA Service centre +91 [protected] and i explained complete episode to him but still I’m not getting any revert yet... ‎Rather than providing satisfactory customer service even the basic etiquettes are missing amongst your staff. I request you to intervene immediately. Or in case you are unable to resolve these issues then I should lodge a complaint at the consumer forum. And the complaint would be that of theft. It's a shame that I have to even write such a complaint against your company... Invoice Number – 07696 Job Card Number – 007009