On October 30 2021, I was traveling with my old parents from Bangalore to Palakkad Kerala. Since being a long weekend and some road closures there was bumper to bumper traffic on some parts on our way. Just 4-5 kms before reaching my destination the clutch pedal just went dead. It would go down and will not come up again. There was burning smell coming out of my AC vents. I contacted the Tata 24/7 support and the car was taken to the service center by the local dealer the next day. I was informed that the issue happened because of clutch over heating in bumper to bumper traffic, they've checked the clutch and the issue is resolved.
On February 27, 2022 I was traveling to outskirts of Bangalore hardly 50 Kms from home for a weekend getaway with family consisting infants. To my horror just after reaching half way through it happened again in a busy flyover in Bangalore. The car was hardly driven for an hour before, while there was traffic it was not heavy except in few places. I was stuck at the fly over for 30 mins and then decided to park the car and let it rest for an hour(advised by Tata motors service person) before continuing the rest of the journey. What was supposed to be a relaxing weekend getaway turned out to be a nightmare. Why would the clutch overheat like this if driven for sometime under tough conditions. How is the vehicle supposed to be driven in bumper to bumper traffic without using half clutch. I saw in online platforms that this is the common issues across the model. Why is Tata Motors not taking this up and doing enough for its customers?
Vehicle: Tata Harrier
Model: BS4, XZ Dark
Mfg Year: Jan 2020
Purchase: Feb 2020 Was this information helpful? |