Product-Vehicle : TATA HARRIER XZAS DARK, NOV 2022
Chasis no: MAT631624NWN81421
Engine no:[protected]
Regn no: 22BH6095F
Dealer: AUTOMATRIX, MANGALORE, KARNATAKA
Ever since I have purchased this vehicle, there has been an issue with the entertainment system connecting with Apple CarPlay. Issue of fluctuating connectivity with my mobile iPhone 14 Pro existed and still remains, This could not be corrected despite several visits to your service center and them updating the software.
Now, of late the Steering Buttons for music system stops operating intermittently. At times it works and many times it doesn't work. These issues are lingering since the time I purchased this car.
Your service center is least bothered about resolving this, they just update the system and hope the issue will be resolved. It is so annoying to have such issues in a 28 lakh plus car.
Why isn't the company trying to resolve these?
My car is nearing completion of One year., I would request your intervention and arrange to replace the music system and its controls which seems to be the fault.
It is requested that the issue be taken on importance and music system and its steering controls be REPLACED IMMEDIATELY under Warranty.
Lal Mohan Pandit
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