Tata Motors — TATA HARRIER -no response from company

Address:MUMBAI
Website:www.tatamotors.com

Hi,

I bought a TATA Harrier from Rotana motors, Calicut on Jan 2021.

My vehicle stopped working on road at coimbatore on 8/07/2022. It was taken to the nearest service centre in TAFE ACCESS LIMITED coimbatore by the twine team on the same date.

The service team diagnosed the issue as ALTERNATOR FAILURE and asked permission for replacement.

I gave my consent and since the part was not available in the service Center they said it has to be ordered from the Pune office.

As per the information I got from the service Center they have already placed the order but no response has been given yet for the same.

I need a genuine action and justification on this.
For two weeks I am stuck without a vehicle.

I need a genuine action and justification on this.
For two weeks I am stuck without a vehicle.

Also I need answer for the failure of that part within one year of purchase.

My vehicle details are as follows:

TATA HARRIER
CAMO
KL65Q5878

Failed part : PART # GK68404711AA ALTERNATOR_H5 BS6-reg
+1 photos
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