Tata Motors — Tata indicp ecs 2013-sep-13

Address:

Bhopal, Madhya Pradesh

From: pradeep pachori
Sent: thursday, november 10, 2016 8:36 pm
To: '[protected]@tatamotors.com'; kumar. [protected]@tatamotors.com
Cc: 'manish. [protected]@tatamotors.com'
Subject: fw: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

As per the previous mail communications and previous estimate was lesser but as per my view i was feeling it on higher side and taken clarification from the dealer on the same and my car is still there now dealer has given me a fresh estimate of double amount which is more than 1.20lack.

Now where problem is same and car is there in the garage how estimate went double, i personally feel dealer is now harassing me with there attitude as all of a sudden estimate cost gone almost double of previous estimate.

Than my concern is only what has been observed previously and on what basis it was of approx 60k
Now what are more default seen on the same and went double, why same not observed in previous inspection.

I have attached some snap of vehicle & estimate.

From: pradeep pachori
Sent: thursday, november 03, 2016 3:42 pm
To: '[protected]@tatamotors.com'
Cc: kumar. [protected]@tatamotors.com
Subject: re: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

Still we have not received positive revert & still my vehicle is in workshop, i have doubt my vehicle part has been change because my vehicle is in 3 year old & given the higher estimate. need your intervention to make the vehicle.

Regards

Pradeep pachori
[protected]

From: [protected]@tatamotors.com [mailto:[protected]@tatamotors.com]
Sent: saturday, october 29, 2016 3:57 pm
To: pradeep pachori
Cc: kumar. [protected]@tatamotors.com
Subject: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

Thank you for writing to us and sharing your concern.

At the outset, we regret the inconvenience caused to you.

We have intimated our mp regional office and dealer veer motors to provide all necessary support and look into the issue at the earliest.

We have raised a complaint and for any further communication, you may quote 1-[protected] as the complaint number.

Please feel free to contact mr. manish kumar, customer support manager, tata motors on [protected] for any assistance.

Thanking you

Customer care team
Tata motors

From: pradeep pachori [mailto:pradeep. [protected]@aadharhousing.com]
Sent: saturday, october 29, 2016 3:38 pm
To: customercare (tml)
Subject: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

Complain to be file against tata motors (veer automobile at bhopal),
I have tata indego ecs which model is sep-2013, my vehicle is good condition,
I have stand the vehicle in running condition after 3-4 days i have start again but vehicle didn’t start, i have called to service center of tata motors at bhopal, i have toying the vehicle & given the vehicle in service center before 3-4 days but still we have not given estimate, not find the problem in vehicle why didn’t start, request you to check the vehicle again if vehicle is 2013-sep-14 how is expenses of had & other part of vehicle, i have already complain in phone which complain no is 1-[protected]

My vehicle no is mp04cl5794
My mobile no is [protected]

Thanks & regards
Pradeep pachori

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