Tata Motors — Tata Nexon Car MH11 DA 5388 delivery, quality and Functional and Safety issue

Address:

At post: Atit, Near Maruti Mandir, Tal/Dist - Satara. Pin 415519

Purchase Tata Nexon XZA+ O white Car (considering 5 star safety rating and to promote Indian brand as local for vocal as Nation pride) from Jay Automotive (300B520) SATARA which got Delivered to me On 20 Feb 2022

Car Details:
Car Model: TATA NEXON XZA+(O) white colour.
Chassis No: MAT627145NLB14203
RTO registration no: MH11 DA 5388

During Delivery I brought in notice to your delivery representative person one abnormality that driver side door is not aligned properly with Car side body line and w.r.t drivers back side passanger door but I got assured by delivery representative person that P.D.I is thoroughly checked and vehicle is all Ok and I can take delivery without any worry as we do not deliver new vehicle with any defect.

But after got vehicle delivery during washing it I noticed below abnormal points.

1) There is paint removed at RHS of front white Bumper which get touch up by big Paint drop which seen unprofessional. (See attached image).

2) Also I found poor paint Finish on front bumper as there is white paint sprayed mark on Black portion of front lower bumper. (See attached image )

3) During fuel refilling I observe the one of two Fastening bolt of fuel metal cap cover is not fastened properly and it is half of its length outside the mounting hole. (See attached image)

This is not expected for 15.5 lakh worth new car delivery.

So please explain me why you delivered around 15.5 lakh worth car to your valuable customer with above mention defects/ abnormality.
What is your PDI process done for this car, how this escape from same. Please share this vehicle’s PDI documents.

Now come to MAJOR SAFETY ISSUE of this car. Within one month o[censored]se its AMT fails many times.
Due to which I near-miss major accident 2-3 times along with my 1 year baby, my wife and other family member
During:-
1) I was driving on Pargaon Khandala ghat section in heavy bumper to bumper traffic and AMT failure error come on instrumental cluster display with beep sound and vehicle start rolling back side whenever release the brake and about to hit vehicle on back side of my car.
2) I need to apply brake and stop my car on steep incline turn at RAJATADRI HOTEL Satara with two wheeler bikers followed by auto rickshaw on back side of my car and public standing along road side in front of my car. When I release brake to move my car forward the AMT failure error symbol got eliminated on instrumental cluster display and car start roll down as soon as I release brake and press acceleration paddle this continues for number of attempts and my car roll down back side and about hit the biker on my back side of car. So to avoid this accident I heavily press acceleration paddle until my car start move forward and suddenly they AMT failure error disappear and My car Move forward with great speed and it reach into public standing along road in front of me and 4-5 peoples escape from heavy accident by hitting hard by my car as they suddenly move and run away from my car. This could be a fatal accident for them causing risk of life.
3) Third incident occurs at KARAD VEGITABLE MARKET when again AMT fail on incline turn in crowded road and car start roll done back as soon as i lift my foot from brake paddle and try to press acceleration paddle during same my car roll back such a ling that it about to ride on body of vegetable seller sit along side the road. ( I have a video proof of this incident for AMT failure error eliminate on display while car is in ON and running condition.)


Apart from above SAFETY ISSUE below is the another Serious Safety issues of Repeated ABS, Traction control, hill hold assist control system fails when I start my car and move forward from place on which car is parked, because of which number of time my car near miss with accident of dashing with another cars park behind my car on incline road as well as in one instance car bear miss from falling in deep ditch after inclined road dead end when I try to move car forward from parking position the ABS, Traction control, Hill hold assist control system fail and error symbols eliminated on instrumental cluster display (see attached image) and car start roll down back side toward ditch at road dead end as soon as I release brake paddle and try to press acceleration paddle to move car forward.

So please look into this Serious safety issue which put the life of my family member traveling inside car and life of other persons travelling on road, stand/sit beside road.
I need deta logger record of this issues along with root cause finding, why why analysis for occurrences of this issue and corrective and preventive action taken by Tata motor to ensure this will not happen in future to any of your car of this type. Also roll back the cars of this production series for AMT system inspection to avoid any serious life threatening accident with people using this type of car.

I can not ride such faulty car which puts life of people in danger/risk so please take back your car and give me new OK car in replacement
OR
Refund its On road amount spend by me to purchase it.
OR
Give me equivalent manual transmission version and refund the difference amount between AMT model I purchased

Regards
Shivprasad Kurade
Cont: [protected]/ [protected]
[protected]@gmail.com