Initially when the sale had not happened, the sales person was ready to do any thing that i asked for. But when the time was to deliver his comitments he miserably failed. Here are certain points that i wanted the company to get aware about.
1) I had contacted with 3 dealers before giving my booking amount, this dealer had promised me with shortest delivery date bt that was delayed by 27 days.
2) He had promised me with certain accessories at the time of sale, Which was not documented at all. Luckily I had saved the chats with him due to which they had to agree to give those accessories.
3) I had asked the sales person to arrange the driver, which he for got as according to me he had too many clients to handle. I am still not able to digest that he had said this.
4) On one fine day the sales executive calls me and says i can take the delivery of my car. One day before he calls me and says the car cannot be delivered as the pre Delivery Inspection was yet to be done.
5) Even today i have received my delivery without the accessories and with ample scratches and marks on it.
6) The sales executive was totally unapologetic and he was behaving very rudely. Was this information helpful? |
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