Tata Motors — Tata Safari XZA +TS09FS8719

TATA Motors Complaint Number:[protected]

TATA Safari XZA +2.0L Kryotec BSVI - Diesel from Malik Cars - Hyderabad - Telangana State from Malik Cars.

1) Purchases vehicle in the month of August 2021 from that month to till date – facing problem with vehicle every week one or the other issues like as mentioned few things below:
a) Recent the car brakes was an issue sent to service center – they have charge and billed us the GST invoice after we have 100% zero Dip insurance coverage for the vehicle – how come this would be possible from your side when the insurance is been covered why you have charge us – its really cheating us – need detailed clarification on it within next 24hrs.
b) Last week car got breakdown in the mid-night & immediately called to the emergency service of tata customer care @[protected] on dated: 07th April 2022 – spoken with them for almost more than 1hr and had a big argument with your technical then the technician arrived the location – they are not ready to give the services on spot they made us shout and argued with us and all these things was been recorded and I have proof of evidence on your service with the customer.
c) Mileage reading issue every-time
d) Left side seat belt issue every-time – as it will be locked but the indicator still shows that sear belt have to keep
e) While purchasing the vehicle I have paid the complete 100% payment for accessories but till now accessories are been pending and top of it the accessories I received are not TATA safari in turn I receive HARRIER accessories few of them – as u have my vehicle at your service Centre – please do check n take the necessary confirmation as well.
f) The camera will not work properly – every-time we face the issue already been intimated in the 1st and 2nd time service but still it continuous the same.
g) If I would time I would be mentioned ‘N’ number of problems which I am facing from the day one with the car I purchased – but still u want to test my patience I am ready over an extent to submit all the issues – before sending any mails to the customer – please do check the issues and then revert it – since u have an email access it doesn’t seems good – its my sincere request.

By considering all these issues every-time day to day – we are fed-up with the services with you – I really doubt on the vehicle which you have given to us while purchasing whether it is a DEMO or used vehicle – I am dam sure that this vehicle is not the original vehicle given to us for this I need an evidence proof else I will file a compliant against this to in the court of law to get justice for the vehicle I purchased with my money.

We as a customer purchase vehicle for our safety, every-time is we are facing this type of issue why do we need your vehicle – request you to please let us know within next 24hrs to 48hrs – as the vehicle is at your service Centre from yesterday with again a new problem of AC cooling and that part is not available it seems.

We trusted TATA only because of RATAN TATA – service which he does to the society but after seeing your services and issues with the vehicle the things got fed-up & we are unable to believe on your services & the purchase of the vehicle. Personally TATA has been CHEATED us badly.

Finally, i[censored] have an option to take back this vehicle I am ready to give back as we are literally fed-up with the issues and problems with the vehicle and your services. Need your revert immediately by next 24 to 48hrs else I have to handle the situation legally (I don’t want to threaten anyone) as a citizen of INDIAN have right to do.

Regards
Kalvakuntla Sandeep
Hyderabad