Tata Motors — Tiago XZ

Address:

653,Sector-10 ,Gurgaon,Haryana

Hi Team,

I woned a Tata Tiago XZ 2019 model and only 18000 KM drive on normal road no outing no off road/mountain trip from my car till now, when it was in warranty period that time my steering problem started and suddenly steering got locked but i was lucky enough that i was on street road, i called TATA road side assistant and they addressed my problem temporally and issue resolved, after six month again i observed there are some crackling sound coming from steering while moving same issue was addressed during service and resolved temporally with charged of 3.5 k from me, my question here is why this issue is not fixed up permanently and with less usage of my car how much money i need to spend in repairing. We can't expect this quality from very customer loyal and quality oriented company.
My request is please help my to fix this issue permanently ASAP as it can be life threatening to me sometime.