Tata Motors — vehicle-condition unsatisfactory-replacement request

Address:

Ernakulam, Kerala

I have purchased the above mentioned vehicle on 30-09-14, Tata Ace 800 CC Dicor from Tata dealer M/sPopular Mega Motors India Ltd, Edapally, Cochin as per invoice no.PopMMo[protected] .The payment was made on 14-10-14 as vehicle test done on 16-10-14. The vehicle was then given for body building. On 27-10-14, the vehicle was first used on road with 500Kg load. After covering 20km, the engine got heated up to such an extent that driving this vehicle became impossible. The vehicle was giving a milage of 8km/litre only as against the company claim of 21.9km/litre diesel.The vehicle was taken to Popular service centre Edappally on the sameday at 12.30pm.with kilometer reading 292. After checking and works, popular vehicle centre informed me that the milage was corrected to give 14/litre and pulling power has been corrected. The meter has been changed and the engine will not get heated now and to prevent the temperature of the engine inconviencing the driver, a mat has been fixed. But sad to say, after spending 5Lakhs rupees, and getting such a vehicle, we are not all satisfied. Iam also not satisfied with dealer's agreement that future problem will be solved by them. I want if to be solved now. my vehicle is still in your workshop. The payment of Ist installment(Canara Bank) Rs.8000/- has become due. Scince I am not able to run the vehicle Idid not get even a Rupee as return. So I need to be compensated by Tata Motora by replacement of the vehicle and loss of revenue incurred by me owing to no fault of mine.