[Resolved] Tata Motors — vehicle front mirror damaged during service
H
Harbans Singh dalal
from New Delhi, Delhi
Address:
SEC 06, 123106
Dear sir, i have an car of tata tiago ex model and last month its repaired in insurance and also given for service to authorized tata service center in dharuhera rewariharyana. Service and repair done in 10 days. But it's not an issue for that. Issue is that at the time of delivery time 06:00 pm no person available and only cashier available for this. I had paid my money and pick up my car. On the way i had checked that my front mirror damaged and then i have call with service supervisor. He says that please bring your car next days and show me. After that on next days they see and said that it's already damage before service. Then i had shared photo of insurance survivors for this. Then they agree that it will damaged in service area. Now they agreed that mirror will changed in 2-3 days but as in date on responded from their side after so many follow up. Please resolved it and try to repair my front mirror asap.
Was this information helpful?
No (0)
Yes (0)
Feb 4, 2020
Complaint marked as Resolved
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2020
Tata Motors Customer Care's response Hi Harbans,
We are extremely sorry about the situation you've faced and would like to help better your experience. Kindly share your contact details, car chassis number and dealer information via private message, so that we can connect with you for further help.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment