[Resolved]  Tata Motors — Warranty Miss Guidance from the Dealer

Address:

Darjeeling, West Bengal

Hi, I would like to know your warranty policy in TATA MOTORS for the Below status. Ref.: Car Warranty Expires on May 2014 + Extended warranty until 2016 I have given my Car for the 4th Service or say final service on April 2014, I have complaint about driver Seat Noise & Shaking problem, they have adjusted and said they have refixed the seat, now it will be ok. On the same month & May 1st week, the vehicle went again to the show room due to the same seat noise. Again they arrested the noise. In the month of June, again the Noise repeated, while taken to the service station, they said to Change the seat only, I said its in Warranty, for that; service centre claimed that its expired on May 2014, i told them the problem exists from April 2014, so its your responsibility to change not me, since; i am not the mechanic. I feel they have voluntarily waited for the warranty to expire and looting the money from the customer for the genuine warranty case, also i have a manufacturing problem in the Rear Right Door, 2-3 Times your service station change the Motor (for doing up & down the window), but till the problem persist, the service centre refusing to do that job, since its manufacturing defect. I need a Proper solution. I am reachable in [protected] Regards, Karthik