Tata Motors — Worst product, worst services

We purchased a new winger for our hospital services so that we should not get any maintenance problem for 3-4 years . buying was a dreadful experience and we felt as if Tata Motors is doing a great favour by selling their product.After paying 10 lakh rupees we waited for 1-2 months by getting answers like it will come in the afternoon, or tomorrow and so on.atlast we got the vehicle on 11th December. The starter of the vehicle was not working properly with in 3 months of purchase( as per work order NO 0598 ON 5/3/14 of Bafna Motors, CHIPLUN). Vehicle was taken to service center Bafna Motors on many occasions. He showed that starter is jammed and even a slight knock on it make it work. so our driver took his advice seriously( wrong on his part). Now when the problem increased, and we asked for replacement of starter, Company asked for the Rs.4500. And the behaviour of all the workers as well as manager MR Rajeshirke was awful.AND as the part was not availabe it took long time for replacement. Now the question is- IF THE STARTER IS GETTING SPOILED WITH IN LESS THAN THREE MONTHS, WAS'NT THAT A FAULTY PIECE. IF THE SPARES ARE NOT AVAILABE, WHY YOU SELL THE PRODUCTS TO PUBLIC. WE CALLED MANY TIMES TO CUSTOMER CARE, GIVEN COMPLANINT ON LINE, BUT OF NO USE. THEN WHY CANT YOU REMOVE THIS PAGE FROM WEB. WHY CANT YOU LIKE OTHER MOTOR COMPANYS TAKE A FEED BACK. (Is it because you know it is worst?) Thanking you with anticipation of dead mans silence from your side. Dr. Khatib Ishak [protected] Owner Life care Hospital Chiplun