Taxi For Sure — Booking cancelled by driver

Address:

Kolkata, West Bengal

Today i booked a taxi for sure cab from maulana abul kalam azad road at around 5:56 pm it was a success and the booking details were send to me i.e.driver name-Umesh kumar yadav, car type-sedan, car number-WB-04-F-9075. When we called the driver he said that he will pick up us in few minutes. While we were waiting for him he called us and told us that the booking has been cancelled and he has got another booking we were surprised to hear this because in the mobile app it was still showing that we were on our trip and the booking was confirmed. A few minutes later i received a receipt of Rs.56 for the same trip on my mail id. I was shocked to see the invoice of the trip which i have not even availed. this was very surprising for us. This proves that taxi for sure services are very disappointing.