Taxi For Sure — Cab not arrived even after being Confirmed

Address:

New Delhi, Delhi

Today on 31st August, 2015 i booked a cab from Taxi For Sure from Rana partap bagh to Gurgaon for 9:30 am. Company confirmed the booking & provided the following confirmation details :- Driver : Yash Pal Car No. DL-01-YE-1169 Booking Confirmation no. C29869528 i contacted the driver but he seems not interested and told me to call back in 2 minutes. But he never call. After 10 minutes when i call he told me that he has no booking & is not coming. When i call Taxi for Sure, they also told that the said driver is the only driver in that area & he can't come. I requested to provide some other cab as it was already too late being dependent on Taxi for Sure but all invain. I have to book my cab from somewhere else and have to miss my important meeting If Taxi for Sure runs on the mercy of the drivers ?? Why they can't support even when the fault in on their own ??