Taxiforsure — Could not book a cab and poor customer care services

Address:

560078

I was facing issue in booking cabs from my app, after clicking the pick now button it takes a long time to get loaded and finally it a " your trip boils not be confirmed " I was facing this issue three weeks before and when I called the customer care they said, I had blocked the taxi for sure app and I explained them I have not and even I don't have any idea how to block the app and customer care guy told I have to send a mail to the technical department saying that I have not blocked my app and tell them to unblock from their side and I had sent the mail too and he also said that it will get resolved in 24 working hours and i will be getting a call back from them but i didn't got any response from your side and when I tried booking a cab today I had the same issue and when I called the customer care service and explained the whole thing from the start and the guy just said to try again and to send a mail to the same mail id [protected]@taxiforsure.com and disconnected my call this very much to be ashamed on the customer care services and the service given by the taxi for sure to the customers