Received the booking confirmation TFS-PP-C6739464 and driver details from TaxiForSure. Driver did not even call to know the pick up point and not responding to the calls. I booked the taxi to go to railway station. Driver phone turned to not reachable. Even customer care was not able to find the driver whereabouts. I had to take an auto in the last moment with triple fare and finally caught the train.
Surprisingly I received a soft copy of bill from TaxiForSure. An important note I got from the mail as follows...
"This bill is issued by the cab driver and not by Taxiforsure. Taxiforsure acts only as an intermediary for arranging the cab services"
Was this information helpful?
No (0)
Yes (0)
TaxiForSure customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment