[Resolved]  Taxiforsure — false commitment by the company

Address:

Bangalore, Karnataka

STAY AWAY FROM TAXIFORSUE... I have sent the mail to taxiforsure on 12 oct 2014 but no reply till now... this is just a commission agent and taxiforsure not owned their cabs and cars and their drivers are also not in their control... believe or not but you can miss your flight or you can miss your meeting or you can be delay with worst cab service like taxiforsure... this is not a brand like OLA cabs or like Meru Cabs... everything happened with me is mention below, this is mail which I sent to taxiforsure... Dear Sir/Mam It was very important meeting for me today so booked a cab from taxi4sure.com and my booking id= TFS-IN-C3729426 Time= 01:00 PM 4 hours 40 km at 500 Rs plan and I got confirmation message by you at early morning at 06:40 AM First of all I got the cab at 01:45 pm... but its okay because I am regularly using your services any many customers also recommended by me so I can adjust... but the main story starts from here: Driver was informed wrongly by your company, he was not aware about the package provided to me, he was informed as drop only some where... Driver called at concerned department of your company but he did not got any satisfactory reply. Then I called to Taxi4sure customer care and talked with your executive mr Rajesh, he told me that he will arrange a call back immediately and still I am waiting your call... Afterward Driver called again and talked someone then told me "Sir, aap koi other taxi book kar lo, me nahi jaunga" Fine I came back to my home but no call by you... So now tell me, WHICH TYPE OF COMPANY YOU ARE...! After giving confirmation you are doing like this and hiring manner less drivers... I think you are not owned your cabs and taxis and just giving services on commission basis. It means you are a commission agent only... Do you know how much loss any individual can get due to delay or late... ...you are not aware... then you are giving services on probability basis only...ex if any one will go then you will get commission or if you will not get any cab then you will make it cancel on last moment... its all for 10 to 15% commission only... Tell me why I should continue your services and why I should not put reviews about your company... and today Its not only delay while I could not reached due to your company... Abhimanyu Singh